Sandeep Jindal

Vice President - Customer Experience at Miko

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Recent activity by Sandeep Jindal Recent activity Votes
  • Where Can I Purchase Miko Products?

    You can purchase Miko 3, Miko Mini & Miko Chess online on our website, Amazon, Walmart, Costco, Target, and also at leading big box retailers like Walmart, Hamleys, Macy's, Kohl's, etc.

  • What Is Miko 3’s Battery Life?

    Miko 3 is designed to support extended play and learning sessions while balancing performance and power consumption.Battery PerformanceCharging time: Approximately 4 hours using a 15W (5V ⎓ 3A) ada...

  • How Do I Change the Language on Miko 3?

    Miko 3 can interact with your child in multiple languages, helping them learn and explore beyond English. You can easily change or add languages using the Miko App.Steps to Change Miko 3’s Language...

  • How Do I Set Up the Miko App?

    The Miko App is available on both the App Store and Google Play Store. You can also install it quickly by scanning the QR code displayed on Miko’s screen during initial setup.Once the app is instal...

  • Miko 3 Setup Guide | First-Time Set Up Help

    Thank you for bringing Miko 3 home! Follow these steps to set up your robot quickly and easily, and pair it with the Miko App.Watch the Miko 3 Quick Start Setup Guide VideoStep 1: Charge Your Miko ...

  • What’s the Difference Between Miko Robots and Alexa?

    Miko Robots and Alexa are distinct devices designed for different functions. Alexa acts as a voice assistant, whereas Miko Robot is an interactive robot for kids that promotes playful learning.Feat...

  • My Miko Order Arrived With a Broken Seal — What Should I Do?

    We understand how important it is to receive a brand-new, safely packed product. Sometimes, the outer seal of the package may get disturbed during shipping or handling. Here’s what you should do if...

  • Miko Mini Not Connecting to Wi-Fi? Fix Internet Connectivity Issues

    Steps to fix the internet connectivity issue for Miko Mini.  Still facing issues connecting to Wi-Fi? Follow the steps mentioned below.Steps to troubleshoot Miko Mini Wi-Fi setup problems: Use ...

  • Why Am I Still Charged for Max After Returning My Miko?

    If you’ve returned or gifted your Miko robot but are still seeing charges for your Miko Max subscription, it’s likely because the subscription was not canceled through the Miko App before the devic...

  • How Do I Make a Warranty Claim?

    If you’re experiencing an issue with your Miko product, we're here to help. Please follow the steps below to raise a warranty claim smoothly.1. Contact Miko Support FirstBefore initiating a warrant...