Miko Mini Not Connecting to Wi-Fi? Fix Internet Connectivity Issues

Steps to fix the internet connectivity issue for Miko Mini.

Still facing issues connecting to Wi-Fi? Follow the steps mentioned below.

Steps to troubleshoot Miko Mini Wi-Fi setup problems:

1. Use the latest Miko App
   • Make sure to use the latest version of the Miko App for optimal compatibility and functionality.
2. Make sure to use the correct Wi-Fi Password
   • Verify that the Wi-Fi password you are using is correct. You can double-check it in your phone's Wi-Fi settings.
3. Switch to a different Network
   • Use a different Wi-Fi network, such as a phone hotspot, during setup to avoid potential compatibility issues with your primary network.
   • It's recommended to use another phone's hotspot during setup. Once Miko has updated, you can switch to your available Wi-Fi network. Follow the infographic from the beginning to switch to the Wi-Fi network. Please ensure Miko Mini is in the Configure Wi-Fi screen.
4. Delete saved Wi-Fi networks on Miko Mini:
   • Deletes all previously saved Wi-Fi settings on Miko Mini.
   • Restart Miko to ensure a clean configuration before trying again.
5. Use only secure Wi-Fi networks:
   • Confirm that the Wi-Fi network is password-protected.
   • Miko Mini is not compatible with open, unsecured networks.
6. Proximity to the Router:
   • To avoid signal problems, keep Miko Mini close to the router during setup.
   • Keep Miko at a maximum distance of 5 meters from the router or 2 meters from the mobile hotspot.
7. Router and firewall configuration:
   • Check your router's security settings, network restrictions, or firewall settings, as these could be blocking the connection. If required, disable the firewall.

If the above steps don’t resolve the issue, please contact our customer support team here or reach out via live chat in the Miko App.

Common Wi-Fi Connection Errors:

1. No Devices Found: What to do if the Miko App does not detect your Miko Mini during setup.
2. Error in Connection: Follow these steps to troubleshoot any connection errors that may occur during the setup process.
3. My Wi-Fi is Not Listed in the Miko App: Understand why your Wi-Fi network might not appear and how to resolve this issue.
4. Connection Timed Out: Fixes connectivity issues caused by timeouts during the Wi-Fi setup process. Miko is linked to another account or another error occurs: If Miko Mini is already linked to another account or if you encounter an unspecified error, please contact our customer support team for assistance.