Sandeep Jindal
Vice President - Customer Experience at Miko
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Activity overview
Latest activity by Sandeep Jindal-
Sandeep Jindal created an article,
How to Apply the Max Coupon Code?
Now you can avail of a limited period of 45% + 10% discount on upgrading to Max. Use the coupon code SUPPORTMAX10 and follow these steps. Click here to get started. Steps to Redeem Open the Miko A...
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Sandeep Jindal created an article,
Troubleshooting: During Setup, App Immediately Shows "Miko Connected to Wi-Fi"
If the Miko app skips the Wi-Fi selection step and directly displays "Miko Connected to Wi-Fi," it means your Miko Mini is already linked to your account. In order to connect to Wi-Fi follow the fo...
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Sandeep Jindal created an article,
Troubleshooting: 'Connection Timed Out' Error During Miko Mini SetUp
If you encounter a "Connection Timed Out" error during the Miko Mini setup process, follow the steps below to resolve the issue. Step 1: Check Miko's Status Identify the screen or message displaye...
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Sandeep Jindal created an article,
How Do I Request a Donation of Miko Robots/Chess?
Donation Requests for Non-Profits/Charities/NGOs If your organization is interested in receiving Miko robots as a donation, we are happy to explore how we can collaborate to support children aged 5...
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Sandeep Jindal created an article,
Why Am I Still Charged for Max After Returning My Miko?
If you’ve returned or gifted your Miko robot but are still being charged for the Max subscription, it means the subscription was not canceled before the return. To stop further charges: Cancel vi...
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Sandeep Jindal created an article,
Troubleshooting: Miko Mini Stuck on a Screen
If your Miko Mini is stuck on a particular screen (e.g., blue dot screen, M logo screen), don't worry! Follow these steps to resolve the issue: Method 1: Quick Restart Unplug the charger from yo...
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Sandeep Jindal created an article,
Troubleshooting: QR Code Displayed After Saying "Hey Miko"
If your Miko Mini displays a QR code and prompts you to set it up on the Miko app after saying "Hey Miko," it indicates that the setup process in the Miko app is incomplete. Follow these steps to r...
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Sandeep Jindal created an article,
Troubleshooting: Error While Downloading Updates on Miko Mini
If you encounter an error (such as the one shown above) while downloading updates on your Miko Mini, don’t worry! Follow these steps to resolve the issue: Check if home Wi-Fi is working and has ...
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Sandeep Jindal created an article,
What Information About My Child Are You Collecting and Why?
At Miko, we collect only the minimal and necessary information to enhance your child's experience on our platform. This data helps us provide age-appropriate content and personalized learning featu...
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Sandeep Jindal created an article,
What is Verifiable Parental Consent (VPC) and How Do I Complete It?
Verifiable Parental Consent (VPC) is an essential process at Miko that ensures your child’s privacy and safety while using our platform. In compliance with the Children’s Online Privacy Protection ...