Sandeep Jindal
Vice President - Customer Experience at Miko
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Activity overview
Latest activity by Sandeep Jindal-
Sandeep Jindal created an article,
Claim Your 3-Month Free Max Subscription [Limited Period Offer]
Thank you for welcoming Miko robot into your home! We hope setup was smooth and that your child is enjoying Miko’s features. If you ever need assistance, our support team is here for you—just start...
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Sandeep Jindal created an article,
How Do I Request a Donation of Miko Robots/Chess?
Donation Requests for Non-Profits/Charities/NGOs If your organization is interested in receiving Miko robots as a donation, we are happy to explore how we can collaborate to support children aged 5...
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Sandeep Jindal created an article,
How to Reset Your Miko Mini Robot?
Resetting your Miko Mini will delete your child's data and media saved on the bot. Once Miko is reset, you cannot retrieve this data. If you're having troubleshooting issues, please try restarting ...
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Sandeep Jindal created an article,
What to do if I can’t move forward on the Miko app using an iPad?
If you are stuck in the onboarding process on the child interest page, follow these steps. Please continue set up using your phone or iPad 11” or below, as our app is not yet optimised for larger ...
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Sandeep Jindal created an article,
Should I register on the Miko app using the same email that I utilized to purchase the Miko and Max subscription?
You are not restricted to using the same email ID that was used to purchase Miko Max from the website. You can log in to the parent app using any email ID of your choice. However, if you have purch...
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Sandeep Jindal created an article,
Troubleshooting: Miko Mini Stuck on a Screen
If your Miko Mini is stuck on a particular screen (e.g., blue dot screen, M logo screen), don't worry! Follow these steps to resolve the issue: Method 1: Quick Restart Unplug the charger from yo...
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Sandeep Jindal created an article,
Troubleshooting: Error While Downloading Updates on Miko Mini
If you encounter an error (such as the one shown above) while downloading updates on your Miko Mini, don’t worry! Follow these steps to resolve the issue: Continue the Setup on the Miko App: Op...
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Sandeep Jindal created an article,
What Information About My Child Are You Collecting and Why?
At Miko, we collect only the minimal and necessary information to enhance your child's experience on our platform. This data helps us provide age-appropriate content and personalized learning featu...
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Sandeep Jindal created an article,
What is Verifiable Parental Consent (VPC) and How Do I Complete It?
Verifiable Parental Consent (VPC) is an essential process at Miko that ensures your child’s privacy and safety while using our platform. In compliance with the Children’s Online Privacy Protection ...
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Sandeep Jindal created an article,
How to Use Video Calling on Miko Mini?
The video calling feature on Miko Mini allows you to easily stay connected with your child like never before! Parents can initiate video calls directly from the Miko App, offering a seamless and se...