If your Miko Mini is stuck on a particular screen (e.g., blue dot screen, M logo screen), don't worry!
Follow these steps to resolve the issue:
Method 1: Quick Restart
- Unplug the charger from your Miko Mini.
- Turn off your Miko Mini by pressing and holding the power button for 5 seconds. The screen should go blank.
- Wait for 60 seconds.
- Turn on your Miko Mini by pressing and holding the power button for 5 seconds.
- Miko Mini should restart and return to the home screen with a smiley face.
Method 2: Hard Restart
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Using a sim-ejector tool, press the Hard restart button.
The Hard restart button is situated beside the USB-C charging port as shown in the image.
Method 3: Charge Miko and retry
- Turn off Miko.
- While Miko is off, keep Miko charging using the provided USB-C cable and a 15W adapter.
- Turn On Miko.
By following the above steps, you can get your Miko Mini updated. However, if the issue is still unresolved, you can submit a replacement request through the Miko Help Center.
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