Troubleshooting Steps for Miko Mini Wi-Fi Setup:
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Make Sure to use the Correct Wi-Fi Password
- Please verify that the Wi-Fi password that you are using is correct. You can re-confirm the passcode from your phone's Wi-Fi settings.
- Please verify that the Wi-Fi password that you are using is correct. You can re-confirm the passcode from your phone's Wi-Fi settings.
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Switch to a Different Network:
- Use another Wi-Fi network, like a phone hotspot, during setup to bypass potential compatibility issues with your primary network.
- It is recommended to use a phone hotspot from another phone during the setup. Once Miko is updated, you can switch to your home Wi-Fi network.
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Clear Saved Wi-Fi Networks on Miko Mini:
- Delete all previously saved Wi-Fi settings on the Miko Mini.
- Restart Miko to ensure a clean setup process before trying again.
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Use Secured Wi-Fi Only:
- Confirm that the Wi-Fi network is password-protected.
- Miko Mini does not support open, unsecured networks.
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Proximity to Router:
- To avoid signal issues, keep the Miko Mini close to the router during setup.
- To avoid signal issues, keep the Miko Mini close to the router during setup.
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Router Settings & Firewalls
- Verify your router's security settings, network restrictions, or firewall configurations, as they may be blocking the connection.
- Verify your router's security settings, network restrictions, or firewall configurations, as they may be blocking the connection.
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Use the latest Miko app
- Ensure that you are using the latest version of the Miko app for optimal compatibility and functionality.
Common Wi-Fi Connection Errors:
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No Devices Found: Learn what to do if the Miko app fails to detect your Miko Mini during setup.
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Error in Connection: Follow these steps to resolve connection errors that may appear during the setup process.
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My Wi-Fi is Not Listed in the Miko App: Understand why your Wi-Fi network might not appear and how to resolve this issue.
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Connection Timed Out: Troubleshoot connectivity problems caused by timeouts during the Wi-Fi setup process.
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Miko App Directly Shows 'Miko Connected to Wi-Fi': Steps to follow if the Miko app skips Wi-Fi setup and shows Miko as connected.
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Miko Linked to Another Account or Any Other Error: If Miko Mini is already linked to another account or if you encounter an unspecified error, contact our customer support team for assistance.
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