Troubleshooting: Connecting Miko Mini to Home Wi-Fi / Internet

Troubleshooting Steps for Miko Mini Wi-Fi Setup:

1. Make Sure to use the Correct Wi-Fi Password
   • Please verify that the Wi-Fi password that you are using is correct. You can re-confirm the passcode from your phone's Wi-Fi settings.
     
     

2. Switch to a Different Network:

   • Use another Wi-Fi network, like a phone hotspot, during setup to bypass potential compatibility issues with your primary network.
   • It is recommended to use a phone hotspot from another phone during the setup. Once Miko is updated, you can switch to your home Wi-Fi network.
     
     

3. Clear Saved Wi-Fi Networks on Miko Mini:

   • Delete all previously saved Wi-Fi settings on the Miko Mini.
   • Restart Miko to ensure a clean setup process before trying again.

4. Use Secured Wi-Fi Only:

   • Confirm that the Wi-Fi network is password-protected.
   • Miko Mini does not support open, unsecured networks.
     
     
5. Proximity to Router:
   • To avoid signal issues, keep the Miko Mini close to the router during setup.
     
     
6. Router Settings & Firewalls
   • Verify your router's security settings, network restrictions, or firewall configurations, as they may be blocking the connection.
     
     
7. Use the latest Miko app
   • Ensure that you are using the latest version of the Miko app for optimal compatibility and functionality.

Common Wi-Fi Connection Errors:

1. No Devices Found: Learn what to do if the Miko app fails to detect your Miko Mini during setup.

2. Error in Connection: Follow these steps to resolve connection errors that may appear during the setup process.

3. My Wi-Fi is Not Listed in the Miko App: Understand why your Wi-Fi network might not appear and how to resolve this issue.

4. Connection Timed Out: Troubleshoot connectivity problems caused by timeouts during the Wi-Fi setup process.

5. Miko App Directly Shows 'Miko Connected to Wi-Fi': Steps to follow if the Miko app skips Wi-Fi setup and shows Miko as connected.

6. Miko Linked to Another Account or Any Other Error: If Miko Mini is already linked to another account or if you encounter an unspecified error, contact our customer support team for assistance.