Mandatory Checks to be Completed Before Returning or Giving Away Used Bot

If you have a used Miko Robot that you plan to return or give away, it's crucial to take the following steps to ensure all your personal information is deleted:

1. Unsubscribe from Max:

   • If you are enrolled in an auto-renewal of the Max subscription, make sure to unsubscribe to avoid any future charges.
   • You can do this by clicking on "Manage your account" under your profile.

2. Unlink Your Miko:

   • To unlink your Miko from the Miko Parent app, go to the "Profile" section in the app.
   • Navigate to the "Paired devices" list and select the specific bot you wish to unlink.
   • Click on "Unlink Miko."

3. Reset Your Miko:

   • Reset your Miko Mini or Miko 3 to ensure complete removal of your personal information.

Important Note: The steps mentioned above are not necessary if your Miko Robot is unused. If you would like more information about the return request process, you can click here. For any assistance, do reach out to our customer support team.