Troubleshooting: Why Isn’t My Wi-Fi Name Appearing During Setup?

If your Wi-Fi network is not visible during Miko Mini setup or while connecting to new Wi-Fi, here’s how you can resolve the issue:

Solution 1: Rescan for Wi-Fi

• On the Wi-Fi listing screen, click "Re-scan" to refresh the list of available networks.
• Check if your home Wi-Fi network appears and try connecting.

Solution 2: Go Back and Restart Pairing

• Exit the current setup process by going back.
• Re-start the pairing process from the beginning.

Solution 3: Manually Add Wi-Fi

• If your Wi-Fi still doesn’t appear, use the "Add Wi-Fi" option.
• Manually input your network name (SSID) and password to establish the connection.

Solution 4: Full Restart with 60-Second Delay

• Turn off your Miko Mini after unpluging the charging cable.
• Wait for 60 seconds, then power it back on.
• Reattempt pairing and check for your Wi-Fi network in the list

By following these steps, you should be able to see and connect Miko Mini to your Wi-Fi successfully.

If you still face any issues, please contact the customer support team; we would be happy to help you.