Troubleshooting: Miko 2 Not Charging

If your Miko 2 is not charging, follow these steps to identify and resolve the issue:

Steps to Troubleshoot Charging Issues

1. Check the LED Light Above the Charging Port:

   • Connect Miko 2 to the charger.

   • Verify that the LED light above the charging port glows green.

2. Inspect the Charger LED:

   • Ensure the charger’s LED light is glowing green.

   • Confirm you are using the original Miko 2 charger for optimal performance.

3. Verify Rim Lights on Miko 2:

   • Plug the charger into Miko 2 and check if the rim lights turn green and pulsate, indicating the device is charging.

4. Test with an Alternative Charger:

   • If the above steps do not work, try connecting a mobile phone charger to check if the charging port functions correctly.

Need Additional Help?

If the issue persists, please contact our customer support team for further assistance.