Didn’t Receive OTP for Miko App? Here’s How to Fix It

If you're having trouble receiving the One-Time Password (OTP) while signing in or registering on the Miko App, try the steps below based on your situation.

For New Users

If You're Signing Up Using Email

1. Check your email inbox for a message from Miko.
2. Use search terms like "Verification code" or "Verification email".
3. Don't forget to check your Spam or Junk folder — emails can sometimes land there.

Try Phone Number Instead

If you still don't receive the OTP via email:

1. Register using your phone number.
2. Check your SMS inbox for the OTP.
3. Search your messages using the keyword "EMOTIX" to quickly find the OTP.

For Existing Users

1. Try logging in using your registered email address.
2. Check both your Inbox and Spam/Junk folders for the OTP email.
3. If the OTP doesn't arrive:
   • Switch to phone number login
   • Look for the OTP SMS from EMOTIX

Important Things to Check

• Make sure your email address is typed correctly
• Verify your phone number and country code are correct
• Wait a minute before requesting a new OTP to avoid delays

Still Not Receiving the OTP?

If none of the steps above work, contact our customer support team.