Miko Mini: Stuck on a Screen | Error on Screen

If your Miko Mini is stuck on a particular screen (e.g., blue dot screen, M logo screen), don't worry!

Follow these steps to resolve the issue:

Method 1: Quick Restart

1. Unplug the charger from your Miko Mini.
2. Turn off your Miko Mini by pressing and holding the power button for 5 seconds. The screen should go blank.
3. Wait for 60 seconds.
4. Turn on your Miko Mini by pressing and holding the power button for 5 seconds.
5. Miko Mini should restart and return to the home screen with a smiley face.

You can now interact with your Miko Mini as usual.

If the above steps do not work or if Miko Mini cannot be turned off via the power button, try these steps:

Method 2: Hard Restart

1. Using a sim-ejector tool, press the Hard restart button. 
   The Hard restart button is situated beside the USB-C charging port as shown in the image.

Your Miko Mini should now restart and function normally. 

If your Miko is still stuck, try the following solution

Method 3: Charge Miko and retry

1. Turn off Miko
2. While Miko is off, keep Miko on charging using the provided USB-C cable and a 15W adapter
3. Turn On Miko

By following above steps, you can get your Miko Mini updated. However, if the issue is still unresolved,  you can submit a replacement request through the Miko Help Center. Our team will assess your request against your warranty status and will get back to you soon.