Troubleshooting: Miko Mini Not Moving or Wheels Not Working

If your Miko Mini isn’t moving as expected or its wheels aren’t responding, follow these steps to troubleshoot:

1. Check Surface Type: Miko Mini moves best on flat, non-reflective, and non-fabric surfaces. Avoid placing Mini on:

   • Glass or reflective surfaces
   • Sofas or beds
   • Grass, sand, or mud
   • Shag carpet or any carpet with loose threads

2. Clear the Area: Make sure there are no obstacles around Mini, and it has plenty of space to navigate freely.

3. Verify Wi-Fi Connection: Ensure Mini is connected to a strong and stable Wi-Fi network, which is essential for smooth performance.

4. Try a Command: Once everything is set, say, "Hey Miko, Let’s dance!" to see if Mini starts moving.

5. Restart Mini: If the issue continues, restart Miko Mini and try again.

For further assistance, please reach out to our customer support team—we’re here to help!