Please ensure your Miko Min is on the QR code screen or the Configure screen. If it is not on this screen, then click here.
If you're still experiencing this issue on an iOS device, try restarting your phone and then try again.
Watch Troubleshooting Video - Error in Connection
If you're setting up Miko Mini for the first time or reconnecting it to the internet, it’s important to verify whether the Miko Mini is in Wi-Fi Setup Mode. Follow the steps How to Confirm if Miko Mini is in Wi-Fi Setup Mode
Still, facing issues?
If you have followed all the steps mentioned above, your Miko Mini should work perfectly. However, in a rare case, if you continue to face issues, please submit a replacement request by clicking here.
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