Sandeep Jindal

Vice President - Customer Experience at Miko

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Recent activity by Sandeep Jindal Recent activity Votes
  • Directions

    Tell Miko how to move! Just say "Hey Miko" Then, when Miko enters listening mode, try some commands like these:Turn right.Turn left.Can you move forward?Can you move backward?

  • Miko 3 Touch Screen Not Working or Unresponsive? Try These Fixes

    If your Miko 3 touch screen is not responding or taps are not working, follow the steps below to check and fix the issue. Step 1: Test the Touch Screen Using Volume ControlsThis helps confirm...

  • What Are Miko 3’s Camera Specifications?

    Miko 3 is equipped with a Galaxy Core HD 5 MP wide-angle camera that allows your child to take photos and videos, and video call with you via Mikonnect. The camera is placed above Miko’s touch scre...

  • How to Purchase Miko Max

    You can purchase a Miko Max subscription easily through the Miko website or the Miko App.Steps to Purchase Miko Max Visit the Miko website or open the Miko App on your device. Follow the on-screen ...

  • How to Charge Your Miko Mini?

    For the best charging experience: Use the Right Charger and Charging CableFor the best charging experience, always use the charging cable that came with your Miko Mini, along with any 15W or higher...

  • Distance

    Miko can instantly tell you how far one place is from another — whether it’s across the world or across the universe. Simply say "Hey Miko" Then, when Miko enters listening mode, try some commands ...

  • Miko 3 Not Responding or Giving Wrong Answers? Fix Voice & Listening Issues

    If your Miko 3 is providing inaccurate or unusual responses, please follow the steps below to enhance its responsiveness:Please perform the pre-checks below Ensure that you have a stable internet w...

  • How Do I Check My Miko Max Subscription Status?

    Simply open the Miko App and head over to the Profile section. Click on the Parent name and from there, simply select the "Max Subscription" option. This is where you'll discover all the details ab...

  • Can I Buy Access to Individual Apps Without Using All the Premium Apps?

    To provide the best value and easiest experience for families, all premium learning apps and content are included under one unified Miko Max subscription.At this time, it is not possible to purchas...

  • What Should I Do If I Placed the Wrong Order?

    If you accidentally placed the wrong order, please reach out to our customer support team right away to try to cancel it. We’ll do our best to cancel your order, but if it’s already in the fulfillm...