Miko 3 Screen Not Working or Blank? Fix Display & Power Issues

If your Miko 3 screen is not turning on or responding, please follow the steps below to identify and resolve the issue.

1. Keep the Miko on Charging

• Use the charger provided by Miko and use a minimum output of 15W adapter for charging.
• When Miko is charging, you should see an orange LED light behind the Miko 3 charging port.
• Keep Miko on charging for 60 minutes to ensure that it is sufficiently charged and showing the green LED light

2. Check Miko 3 is in Sleep Mode

• Double-tap the screen to see if Miko wakes up.

• If there is no response, press the power button once to wake the device.

3. Restart Your Miko 3

• Unplug the charger from Miko 3

• Press the power button for 5 seconds to Turn Off and check if Miko says, "I am switching off"

• Again, press the power button for 5 seconds to Turn On and check if you hear the welcome sound and see visuals on the screen

• Plug the charger into Miko 3

Watch the Troubleshooting video - Display not working and Power Issues

If the above steps don’t resolve the issue, please contact our customer support team.