Miko 3 - What Should I Do If My Wi-Fi Network Doesn’t Appear on Miko 3 or facing Wi-Fi Connectivity Issues?

If your Wi-Fi network is not showing up on your Miko 3, please follow the steps below to identify and resolve the issue.

Before You Begin

Please ensure that your Wi-Fi network meets these requirements:

• Your network should be secured with WPA2-PSK security

• Minimum upload and download speed of 5 Mbps

• Ensure Miko 3 is within 5 meters of your Wi-Fi router

• Make sure Miko’s battery level is above 20% - Tap on 3 dots on top right corner of the Home screen to check Battery %

Troubleshooting Steps

1. Restart Miko 3 

• Unplug the charger from Miko 3

• Press the power button for 5 seconds to Turn Off 

• Press the power button for 5 seconds to Turn On

2. Restart Home Wi-Fi Router

• Follow the instructions provided by your Wi-Fi provider

4.Reset Wi-Fi on Miko 3

• On the Miko 3 Home Screen, In the top-left corner tap the three dots 

• Tap the Wi-Fi icon

• In the top-right corner, tap Reset All

5.Scan the Wi-Fi network

• On the Miko 3 Home Screen, In the top-left corner tap the three dots 
• Tap Wi-Fi Select the preferred Wi-Fi Network
• If the Wi-Fi network is not appearing click on scan Wi-Fi and select the preferred network

6. Manually Add the Wi-Fi Network

If your network still doesn’t appear:

• On the Miko 3 Home Screen, In the top-left corner tap the three dots 
• Tap the Wi-Fi icon Select the preferred Wi-Fi Network

• Tap “Add Wi-Fi”

• Enter the network name (SSID) and password manually

If the above steps don’t resolve the issue, please switch to Mobile Hotspot

7. Switch to Mobile Hotspot

• Turn on your mobile hotspot

• Keep Miko within 2 meters of your phone

• Select the preferred mobile hotspot Network

• Enter the  password manually

• If the hotspot appears, this indicates the issue may be related to your home network settings 

If the above steps don’t resolve the issue, please contact our customer support team here or reach out via live chat in the Miko App.