Miko 3 Not Listening or Responding? Fix Microphone Issues

If your Miko 3 is not responding to voice commands or seems like it’s not listening, follow the steps below to check and fix possible microphone-related issues.

Watch the Troubleshooting video - Microphone Issues

Before You Start: Quick Checks

Please make sure the following conditions are met:

• Use the charger provided by Miko

• Use a 15W (5V 3A) or higher power adapter

• When charging, you should see an orange LED near the charging port

• Battery level should be at least 20%

  • On the Home Screen, tap the three dots (⋮) to check battery %

• Miko 3 must be connected to a stable internet connection

Troubleshooting Steps

Step 1: Run a Wi-Fi Speed Test

A slow internet connection can affect voice responses.

1. On the Miko 3 Home Screen, tap the three dots (⋮) in the top-left corner

2. Go to Wi-Fi Settings

3. Run a Speed Test

4. Make sure:

   • Upload speed ≥ 5 Mbps

   • Download speed ≥ 5 Mbps

Step 2: Restart Miko 3

1. Press and hold the power button for 5 seconds to turn Miko 3 OFF

2. Press and hold the power button again for 5 seconds to turn it back ON

Step 3: Test Voice Commands

1. Say “Hey Miko” or “Hello Miko”

2. If Miko enters listening mode, ask:

   • “What is the time?”

3. If your question appears on the screen, the microphone is working correctly

Step 4: Test Using the Microphone Icon

If Miko doesn’t respond to the wake word:

1. Tap the microphone icon in the top-right corner of the screen

2. Ask: “What is the time?”

3. If the question appears on the screen:

   • The microphone is working

   • The issue may be related to wake-word detection or environmental noise

Still Not Working? We’re Here to Help

If Miko 3 still isn’t responding to voice commands after trying all the steps above, contact our customer support team.