What Should I Do If I Have Issues With My Miko 3 Volume Button?

If the volume button on your Miko 3 isn’t responding as expected, try the steps below to identify and resolve the issue.

Watch the Troubleshooting video - Volume Button not working

Step 1: Test the Volume Button

• Press the volume up and volume down buttons on your Miko 3.

• Check if the volume level changes on the screen.

Step 2: Test Volume Using Voice Commands

If the button doesn’t work:

1. Say “Hello Miko”

2. Then say “Set the volume to max.”

This helps confirm whether the issue is limited to the button or affects the speaker as well.

Step 3: Verify Speaker Functionality

• Go to the Talents tab on Miko.

• Launch Miko Music.

• Check if you can hear audio clearly.

What this tells you:

• ✅ Sound plays & volume changes via voice/settings → The volume button may be faulty

• ❌ No sound at all → The issue may be related to the speaker, not the button

Step 4: Contact Customer Support

If the volume works via voice commands or settings but not through the physical button, please reach out to Team Miko for further assistance.