Miko 3 – Not Charging, Battery Issues, Won’t Turn On / Power On

Getting your Miko 3 ready for fun should be easy! Typically, Miko 3 provides about 5 hours of active playtime on a full charge. 

If your Miko 3 robot doesn’t charge, won’t turn on, or seems dead on first use, follow the simple steps below.

Watch the Troubleshooting video - Miko 3 not charging

1. Check the Battery and Charging

Sometimes a new Miko 3 has a completely drained battery, and it needs a little time before it shows any signs of life.

1. Use a Compatible Charger:
   • Ensure you use a USB Type-C cable with 5V 3A and a minimum output of 15W adapter.
   • Avoid chargers designed for MacBook, iPad, iPhone, Google Pixel, or any adapter rated below 15W, as these may not provide sufficient power.

2. Give it time:

   • If the battery is fully empty, leave Miko 3 plugged in for at least 30–60 minutes before trying to turn it on.

3. What the LED means:

   • Green: Battery is sufficiently charged.

   • Red: Battery is very low and needs more charging.

   • Orange Yellow: The Battery is low and requires charging 

   • When you connect the charger to Miko 3, it show Orange color LED that means Miko 3 is charging

4. Check Charging Behavior:
   • If you receive an error message indicating the charger is not compatible, try another charger that meets the specifications of 5V 3A and a minimum output of 15W adapter.

2. Miko 3 Still Won’t Turn On

Even after charging, your Miko 3 might stay off — especially on first use — because it needs enough battery before it can start.

Try These Next

1. After charging, press the power button gently for 5 seconds to switch it on.

   • If it still doesn’t show anything, leave it charging for 30 minutes.

   •  If a charging component is faulty, consider purchasing a replacement.

2. If Miko 3 still won’t charge or turn on after trying the steps above, you can submit a replacement request through the Miko Help Center. Our team will assess your request against your warranty status and will get back to you soon.

Tips for Best Results

• Charge before first use: Charge your Miko 3 for at least 30 minutes before turning it on for the first time.

• Use a proper power source: A charger with at least 15W power output helps Miko charge quickly and reliably.

• Patience helps: Very low batteries can take extra time to respond.

• Charge after usage: Miko 3 is designed with moving parts like gears and motors, which can lead to faster battery drainage compared to smartphones or tablets.