Our customer support team is available 24/7 to help with any questions or concerns. Here are some convenient ways to get in touch:
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Live Chat
You can access real-time support directly through our Help Center or the chat function in your Miko app. You can also scan the QR code below with your mobile device to start a chat.
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WhatsApp Support
Feel free to start a conversation with us on WhatsApp by clicking here. -
Submit a Support Ticket
If you have any issues to report or any questions to ask, you can submit a support ticket here. -
Phone Support
If you would like to speak to someone by phone, please provide your contact information here, and our team will get in touch shortly.
We’re always here to help!
Just a quick heads-up: If you already have an open support ticket with us, any new tickets will automatically be merged into your existing one. You can check the status of your ticket or add comments by logging into your account here.
Comments
4 comments
Hello po.can you please help makancel ung application na pumapasok sa account ko nccharge po ksi ako..
Hi Alma Fraga. We apologize for the inconvenience. A team member will contact you shortly to assist in resolving the issue.
Hi, I have ordered Miko mini on Oct 5th, My order was getting delayed and no tracking details are provided, also, when i connect with customer service, they said it was a issue with the logistic, Which I dont understand. For fixing this they took a hell of time more that 14 business days and still not resolved. My suggestion was, if you are not willing to find a logistic service, mention in the website stating that we cannot deliver to the respective countries, then, as a customer we will understand and find the alternative vendors. I am really not liking the way you guys dealing with the customers. No standards followed.
Hi Sai Sumanth. We apologize for the inconvenience. A team member will contact you shortly to assist in resolving the issue.
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