Our customer support team is available 24/7 to help you with any questions or issues. Due to an increase in inquiries during the holiday season, our response times may be longer than usual. Rest assured, we’re working hard to get back to you as quickly as possible.
To help us assist you faster, please include all relevant details about your issue, such as:
- Your order number (if applicable)
- Product (Miko Mini / Miko 3 / Miko Chess)
- A detailed description of the issue
- Any screenshots or attachments that can help us understand the problem
We appreciate your patience and understanding during this busy time. Here are the different ways you can reach us:
-
Live Chat
Access live support directly via our Help Center or through the chat feature on your Miko App. -
WhatsApp Support
Start a conversation with us on WhatsApp by clicking here. -
Submit a Support Ticket
If you need to report an issue or ask a question, you can submit a support ticket here. -
Phone Support
If you'd prefer to speak with someone over the phone, please provide your contact information here, and our team will get in touch with you promptly.
We are here to assist you anytime!
Please note that if we already have an open support ticket for you, then new support tickets will be auto-merged with existing open ticket. You may check your support ticket status or add your comments by logging into your account here.
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