Video Calling Only One Way

Andrew Stephenson

• December 22, 2023 17:32

I can call the Miko Mini from the parent app and I can see the video and hear audio on my phone. It seems to work one way like connecting to a remote camera from a phone. 

However, video from the phone does not show up on the Miko Mini display and nothing comes out of the Miko Mini speakers when I talk. Is there a way to make this work or is this feature only one way like a remote camera?

Also, there is what looks like an on-screen navigation control. The display on the phone shows arrows for forward, left, right, and possibly backward. What are these designed for? Touching the arrows does not seem to do anything for me. How do I get them to work?

Thanks!

0

• Official comment

  

  Souparnika Hebbar

  • December 22, 2023 21:23

  Hello Mark! The video calling feature on Miko Mini is intended for one-way calling, where only the parent can initiate the call. Both the parent and the kid can hear each other, but currently, the kid cannot see the parent on Mini's screen. The on-screen navigation controls are designed to move Mini remotely.

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