Certain surfaces can make it difficult for Miko to move. If your robot isn’t moving with ease, please make sure it’s not placed on the following surface types:
- Glass and other glossy and/or reflective surfaces
- Sofas and/or beds
- Grass, sand or mud
- Shag carpet and other carpeting with loose threads
Once you’ve checked your surface type, please make sure there aren’t any obstructions in front of Miko and that your robot has enough space to move. Then, say “Hello Miko” and give your bot these commands one at a time:
- Go left
- Go right
- Go forward
- Go backward
Each time you give a command, the text should be visible on Miko’s screen. If you see the text of your command but Miko still isn’t moving, then please open the Miko Moves app in the Talents tab. Choose a shape from the menu. After counting down from 3, Miko should move in that shape.
Team Miko is available at any time. Simply reach out to our customer support team using our contact form or via live chat on the Parent App.