How do I return my order?

We are sorry to hear that you wish to return Miko. If your order is already shipped or you have received the bot and wish to return it, you can use this link- Return Request. You can just enter your order number and the email address you used while placing the order. 

We are pleased to offer a 30-day return policy specifically for items with manufacturing defects. If you placed your order through our website and are located within the United States, we will provide you with a return label to facilitate the return process. However, if you are a customer residing outside the United States, you will need to arrange and pay for the shipping of the product back to us.

Once we receive the returned item at our warehouse, we will promptly process your refund. Additionally, please be aware that the Miko Max subscription is non-refundable under any circumstances. We appreciate your understanding and cooperation regarding this policy. If you have any further questions or need assistance, please do not hesitate to contact our customer service team.

Imp: Mandatory checks must be completed before returning your Miko robot.