Troubleshooting: Error While Downloading Updates on Miko Mini

If you encounter an error (such as the one shown above) while downloading updates on your Miko Mini, don’t worry! Follow these steps to resolve the issue:

1. Check if home Wi-Fi is working and has an internet connection
   
   • Miko needs to be connected to a stable internet connection to update and function. Please ensure that your Wi-Fi and Internet are functional  
     
     
2. Keep Miko on Charging
   • Use the cable provided by Miko and a 15W Charger adapter
   • Keep Miko on charging during the next steps
   • When Miko is on, you should see a Green LED blinking. LED won't turn on when Miko is off.
     
     

3. Reconnect Miko to Wi-Fi

   • Go to the Settings section on the Miko app.
   • Click on Manage Wi-Fi under your Miko Mini.
   • Follow the prompts to complete the Wi-Fi Setup.
   • Stay within 15 feet of your Wi-Fi router for better connectivity.
   • It is recommended to connect to a phone hotspot from another phone or another Wi-FI network
     
     

4. Check for Network Restrictions:

   • Verify if there’s a firewall or any restrictions on your network that might be preventing Miko from connecting to the internet.
   • If network restrictions are identified, switch to another Wi-Fi network or a mobile hotspot without these limitations. 
     
     

5. Still Having Issues?:

   • If you’re still facing difficulties, please don’t hesitate to contact our customer support team. We’re here to help!

By following these steps, you can get your Miko Mini updated and running smoothly again! However, if the issue is still unresolved, please submit a replacement request by clicking here.