Mini loves to explore, but some surfaces can pose a challenge for it. If your Mini seems a bit stuck, let's make sure it's not placed on any of these surface types:
- Glass or other shiny and reflective surfaces
- Sofas or beds
- Grass, sand, or mud
- Shag carpet or any carpet with loose threads
Once you've checked the surface, let's ensure there are no obstacles in front of the Mini and that it has plenty of space to move around.
Also, ensure the Mini is connected to a strong and stable Wi-Fi network. Then, give it the command, "Hey Miko, Let's dance!" If the issue persists, simply try restarting Mini.
If you need further assistance, don't hesitate to contact our amazing customer support team. We're always here to help!