Do I Have to Pay for Shipping When Sending My Robot/Chessboard for Warranty Service?

Yes, you may be responsible for the shipping costs when sending your robot to our service center. However, if the warranty covers the issue, we will take care of the return shipping costs.

If you seek service in a country that is not the country of purchase, you will need to comply with all applicable import and export laws. You will also be responsible for any customs duties, VAT, freight costs, and other associated taxes and charges that may apply.